Managed IT Serices
ABC International LLC provides a wide range of services focusing on high-quality IT solutions for our clients. Our consultants are skilled and experienced with a wide range of technology including Windows-based systems, Apple Mac OSX, Linux and Unix, common Windows-based applications including Microsoft Office, networking and hardware. In addition to their technical expertise, ABC Solution’s Consultants are heavily customer service focused and understand what is important for your business. You can trust us to meet all your IT needs. And that's not all! We also offer managed services for small businesses and individuals looking for outsourced IT support.
In addition to the standard delivery of IT services, ABC International LLC offers managed services as an alternative to a full-time employee dedicated to the administration of your computer network. Managed services allow you to focus on your core business while we take care of your IT needs. The primary benefit from this approach is that it allows businesses to reduce their costs while maintaining or improving the level of service they provide.
ABC International LLC offers a number of managed services including:
24x7x365 Monitoring - ABC International LLC will monitor your network devices such as servers and routers 24 hours a day 7 days a week 365 days a year. We will respond immediately when there is.
Infrastructure Service
When it comes to creating and maintaining the technological infrastructure that serves as the foundation of most businesses, there are many moving parts. Each employee has a computer with an array of software programs that need to be installed on the computer. Some people work from home and need to connect remotely to the company network, while others might periodically travel and need access to their email and other critical applications. Each of these employees also needs a phone line or VoIP connection.
For companies that have grown rapidly, it is not uncommon to have users spread across several locations connected through a complex network of computers, servers, routers, switches and other peripherals. When you add in telephones, fax machines and copiers, the complexity of maintaining this hybrid system can grow exponentially.
Many companies opt to outsource their technology needs to a firm like Network Solution who can provide full-service solutions for both small and large businesses alike. By offering one point of contact for all technology needs, Network Solution gives each company the flexibility to choose from a wide range of products and services including wired and wireless networking solutions, structured cabling design/installation/maintenance, network configuration, expansion of networks and wireless networking solutions.
Service Level Management
It can be very challenging to manage many different levels of performance across your IT infrastructure, especially when the business is facing new challenges to grow and evolve. The ABC International LLC IT team understands the complexities you face in monitoring Service Levels and how they relate to overall business operations. Our proactive monitoring solution is integrated with an ITIL compliant Service Desk tool, which provides real-time insight into your Service Levels. We also provide quality reports on how your Service Levels are tracking as well as what events are being monitored.
This solution is integrated with a unified monitoring portal that allows our clients greater visibility into their IT operations and allows for fast response to deliver precise solutions to any incident that may arise. With our management infrastructure, we are able to provide dashboards showing key performance metrics that are available to your organization, when leveraging the services of ABC International LLC IT team.
For real time dashboards, ABC International LLC IT team utilizes a self-developed solution based on JAVA/J2EE technologies that allows ABC International LLC IT team to interface directly with the monitoring databases for real time updates. This solution also provides for well structured dashboards showing key performance metrics in real time and historical views into the IT operational environment. The dashboards are available to ABC International LLC IT team
IT Consulting
ABC International LLC is a full service IT consulting firm that specializes in the information technology needs of small to medium-sized businesses. We provide a wide range of services including IT Strategy and Planning, IT Security and Compliance, Application Architecture and Design, Software Development, as well as Systems Administration. Our team of highly experienced professionals will work with you to develop an information technology solution that meets your business objectives and is tailored to your specific requirements.
We assist organizations in the areas of Network Planning, Design and Implementation; Network Security; Virtualization and Cloud Computing; Data Center Consolidation, Migration and Management; Managed Services; Application Consulting and Software Development. We also offer a variety of specialized IT services like Disaster Recovery Planning, Business Continuity Planning, Information Security Risk Assessment and IT Audit.
IT Outsourcing
IT outsourcing has become essential for many organizations to ensure that their IT infrastructure and operations run smoothly. As the IT landscape becomes increasingly complex, IT personnel can no longer keep up with the growing needs of the organization. Plus, there's been a trend away from in-house data centers to hosting services (hosting providers provide storage space or servers) or cloud computing, which means organizations need to find new ways to store their data.
When you choose remote storage and backup services from an IT outsourcing provider, you get the benefits of:
1) Reduced complexity through seamless integration of different systems, allowing users to work on a single platform regardless of where the data physically resides
2) Improved scalability by avoiding the limitations of your own data centers
3) Greater protection through a secure off-site facility
4) Better availability through 24/7 monitoring and rapid disaster recovery
5) Improved compliance with regulatory requirements
6) Increased flexibility and agility while reducing costs.
